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Wiggin LLP London, United Kingdom
Apr 28, 2017
Betting & Gaming Lawyer Wiggin's market-leading gambling team is expanding. A terrific opportunity exists for a dynamic lawyer with 6-10 years PQE. Experience in gambling-specific commercial matters is a prerequisite (gained either in-house or in private practice) and a good understanding of associated regulatory issues preferred. This role would suit an ambitious lawyer who is excited about the opportunity to join an award winning team with a stellar client list. The successful applicant should have an eagerness to expand their own network, a desire to get involved in internal and external business development, with a view to becoming a core member of the team that the Legal 500 2017 called a "heavyweight in the gaming landscape."   This is a rare and exciting opportunity to join a truly innovative team and augment its premier roster of expert advisers. This is a role for a lawyer who wishes to focus on advising the gambling industry; for the right candidate we can offer a foundation to build a diverse, complex and fascinating career.   Competitive £ salary + benefits
GamblingCompliance Washington, DC, United States
Apr 21, 2017
Compliance Online, the leading provider of business and legal information to the global gambling and payments industries, is seeking a reporter to provide daily coverage of regulatory, political and market developments affecting North America’s casino, internet gaming and lottery sectors. You will need to be able to produce clean, engaging copy providing swift analysis of critical industry developments for online publication and distribution to a diverse subscription base via email newsletters. You will be comfortable speaking with C-level executives, state and federal regulators, lawyers and analysts, and a willingness to expand your own range of contacts is a must. In addition to reporting, you will be expected to assist the company’s editorial and research teams with various production duties, including sub-editing, graphics, social media and newsletter development. A keen interest in politics, and its impact on business, is essential. Some experience in business journalism, including company results reporting, and familiarity with In-Design is also preferred. Pre-existing knowledge or experience writing about the gambling sector is not required. However, you must show enthusiasm for learning quickly about this dynamic and high-profile industry, ultimately finding the sharpest angles to cover legal and policy developments. This job, ideal for a journalism graduate seeking experience in business reporting, will be based at our offices in Washington, D.C. and will involve occasional national and possibly international travel. To apply, send a cover letter that explains why you are the best person for this job, a resume, and work samples to james@gamblingcompliance.com Experience required: 1-3 years reporting experience at a business/trade publication or similar, and/or journalism degree
Cassava Enterprises (Gibraltar) Ltd Gibraltar
Apr 11, 2017
Job Title : German VIP Support Representative Department:    VIP                               Reports to: VIP Team Leader Location: Gibraltar Specific Responsibility: To provide excellent customer service to VIP Members. Hours of work: 40 hours per week (which includes break time) Various shifts on a 24/7, 5 out of 7 day week. Current shifts are 8-4, 9-5, 4-12 and 5 -1am, with a majority of cover required on the late shifts. Shift patterns can alter, based on changing business needs. 1 Job Summary The role of the Job is to provide email, phone and Live Chat support for all VIP members of our brands. The VIP Support Representative is the first line of contact for VIP members and therefore it is essential that he/she represents the company in the most professional and personal manner possible, aligning to the high service standards expected, thus ensuring the satisfaction of these important and highly valued members. To provide service that is oriented towards gaining additional members and to retain existing ones. 2 Technical Skills Required Computer skills, especially MS Office programs Excellent written and spoken English 3 Key Competencies Experience of call centre/online gaming work High level of trust Excellent interpersonal and communication skills 2 years work experience Reasoning and analytical ability 4 Key Performance Indicators Ensure queries and complaints from VIP members are dealt with and resolved promptly. Provide support via Live chat as required Provide support via the phone as required VIP reps should work independently and use their own initiative. Bilingual VIP reps may be required from time to time to assist other departments with the translation of documents, manuals or messages and may be required to provide additional support to other departments in the language they support. VIP reps may be required to undertake special projects for VIP members as directed by the VIP Management Team. Reps must promote the interests and welfare of the Company at all times 5 Main Relationships Work alongside Account Managers, other Representatives and Managers and report directly into the Team Leader   Personal Specification Qualifications and Experience Essential Internet and/or e-commerce experience Customer service experience Desirable Online gambling / casino experience preferred Intelligence Essential Mental reasoning and analytical Special skills Essential  Computer literate, particularly on the internet and MS Office Fluent in English & German (both verbal and written) Desirable Web based programming skills Subscription based web sites Knowledge of the gambling industry A third language Interpersonal skills Essential   Excellent verbal communicator Good interpersonal skills Desirable  Team working experience Personal attributes Essential  Trustworthy Self starter and able to work with minimum supervision Desirable Able to work under pressure Special circumstances Essential  No restrictions to working in Gibraltar Able to easily relocate ( if applicable) Desirable  Other language skills very useful    
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